West Ohio CAP Appointment Tips

When to call for an appointment?

  • If it is Winter Crisis and you have a disconnect notice. (West Ohio CAP will start taking winter crisis appointments on October 17, 2016)
  • If it is Summer Crisis and you are 60 years of age or someone in the home has a chronic illness documented by a health care provider.
  • If you want to enroll in PIPP Plus.
  • If it time for your annual PIPP Plus re-verification.
  • If your income changed you will need to re-verify your income.

What if the lines are busy?

  • During Winter Crisis, November 1, 2016 through March 31, 2017 the telephone lines are very busy and the customer may need to try several times. Please be patient.
  • An appointment will give the customer a hold on their account until they can get in to be assessed.

Where to call for an appointment?

  • To schedule an appointment call toll free 1-855-286-7559, have a pen and paper ready to write down any information given.
  • Appointments will only be made through the IVR (Interactive Voice Response) telephone system only.

Where to come for an appointment?

About Us

West Ohio CAP was founded as a non-profit private organization in 1993 to serve our community in meeting the needs of both young and old low-income families in Allen County, Ohio. After nearly three years of effort by the United Way of Greater Lima, the Black Ministerial Alliance, the City of Lima’s Mayor, and the Allen County Commissioners, WEST OHIO CAP was designated on February 1, 1994 as the Community Action Agency for Allen County.

TDD/TTY Information

Hearing Impaired clients may use the Ohio Relay Service when calling West Ohio CAP for assistance.

What is the Ohio Relay Service?
The Ohio Relay Service (ORS) provides full telephone accessibility to people who are deaf, deaf-blind, hard-of-hearing or speech-disabled. Specially trained Communication Assistants (CA's) process relay calls and stay on the line to relay conversations electronically, over a Text Telephone (TTY) or, in some cases, verbally to hearing parties.

ORS is available 24 hours a day, 365 days a year, with no restrictions on the number of calls placed or on their length. This valuable communications tool gives all individuals who are deaf, deaf-blind, hard-of-hearing or speech-disabled the opportunity to make personal and business calls just like any other telephone user. Both TTY and voice users may initiate calls through ORS.

Ohio Relay Service Website

Now Hiring

Enrollment/Data Entry Specialist
Must be team oriented, have conflict resolution skills and be independently motivated to work in an ever-changing environment that can be unpredictable.
Provide support services to Child Development Services to assist with overcoming barriers to enrollment. Conduct home visits with potential families to complete enrollment and/or provide support services.
Assist Child and Family Service Manager with maintaining full enrollment of Head Start and Early Head Start.

Associates degree in Social Services, Human Services or related field

A competitive salary and benefit package will be offered. Please send a letter of interest, resume and salary expectations to:
West Ohio CAP
540 S Central Ave
Lima, Ohio
Attn: Human Resource Coordinator
Email: employment@lacca.org
Click Here To Apply Online

Text Alerts

Social Media

Did you know that West Ohio CAP is also active on Social Media? All of our updates are posted to Facebook, Twitter and Google+ and we have our own YouTube Channel!
We also frequently share items of community interest posted by our Facebook Friends!

Like Us On Facebook!
Follow Us On Twitter!
Circle Us On Google+!
Watch Us On YouTube!

Community Survey

West Ohio CAP would like your input about the things that are important to our community. West Ohio CAP has developed an online survey to ask the community for input about the types of services that are needed to support low and moderate income families as they work to achieve economic security.

Please take a few minutes to visit our website and completed the survey.

Your input is key to our success!

Click HERE To Take Survey


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